Telehealth
Telemedicine consultation
With telemedicine, you don't have to drive to the doctor's office or clinic, park, walk or sit in a waiting room when you're ill. You can consult your doctor from the comfort of your bed or sofa. Virtual visits can be easier to fit into your busy schedule. With telemedicine, depending on your schedule, you may not even need to take time off work or make childcare arrangements.
How does it work?
Telemedicine allows for video or telephone appointments between a patient and his or her health care professional. Make an appointment with the administrative officer and at the time of your appointment, your doctor will send you a secure link by e-mail or SMS. Simply click on the link using your computer, mobile phone or tablet. It couldn't be more user-friendly than that!
Not all conditions can be adequately diagnosed and treated by virtual medicine. Here is a list of conditions that can be assessed via virtual medicine:
mental health problems;
many skin problems;
urinary tract (women only), sinus and minor skin infections;
sore throat ;
redness of the eyes without pain or change in vision;
sexual health ;
travel-related health care ;
conditions monitored using home appliances and/or laboratory tests;
and review of test results and specialist reports.
Medical problems that cannot be treated without a physical examination in person are NOT suitable for virtual care. These include:
Chest pain;
breathlessness ;
loss of sight ;
hearing loss ;
sudden weakness or numbness ;
ear pain ;
cough ;
abdominal or digestive problems; and
muscle and joint injuries.
If you are unsure, please contact us and we will help you determine if a face-to-face appointment is best for you.
You can book your appointment with the administrative officer. Once we have your details, we will send you a secure link by email or SMS and contact you at the time of your appointment. Please ensure that you are in a quiet area where your privacy can be respected and that your camera and microphone are working.